Guest information
Everything you need during your stay at Causeway Coast Holiday Park, whether you are in an apartment, holiday caravan, fairy pod or glamping lodge.
Park gate times
Main gates open at 8:00am and close at about 10:30pm. After that, exit through the sensor-operated gates beside the warden's bungalow, past the touring roundabouts and toilet block.
Hot water
Your accommodation has an immersion or boost button. Press it for extra hot water and always test the temperature first, as it can get very hot.
Electrical supply
Please don't overload sockets or run many high-powered appliances at once. If the power trips, contact reception.
Late check-out
Arrange late check-out with reception at least one day before you leave: 12:00pm for £20 or 1:00pm for £30, subject to availability.
In the event of a fire
Dial 999 and ask for the Fire & Rescue Service. Activate the nearest fire alarm call point, leave immediately and alert neighbours if it is safe to do so. Contact reception and do not re-enter until you are told it is safe. Do not fight a fire unless it is safe and you are trained.
Quiet hours
Please keep noise down between 10pm and 7am, and supervise children in all play and leisure areas.
Useful numbers
Reception: 028 2076 2550
Park warden: 07720 464465
Emergency: 999
Swimming pool guidelines
- Children under 12 must be in the water with a responsible adult aged 18 or over, and a watching adult must stay poolside for the whole session.
- Please shower before entering the pool. Entry may be refused.
- All non-swimmers must wear armbands or a life jacket.
- Children should use the toilet before swimming and toddlers must wear swim nappies.
- No electronic devices in the pool area. Photography and filming are strictly prohibited.
- Please follow the instructions of pool and park staff at all times.
Hot tub guidelines
- Hot tubs must not be used after 10:00pm or before 10:30am, and are not suitable for children under 12.
- Limit sessions to 15 minutes. Water is kept at 39-40°C. Avoid using the hot tub after a heavy meal or exercise.
- Pregnant guests, and anyone with heart disease, diabetes, blood pressure conditions, infections or open wounds, should consult a doctor before use.
- Do not use the hot tub after alcohol or medication that causes drowsiness.
- Never use the hot tub alone or leave children unsupervised. Keep your head above the water and keep the cover secured when not in use.
- Shower before and after use. No glass, electrical appliances or pets in or around the hot tub enclosure. Decking can be slippery.
- The red isolator switch is for emergencies only. Please report any faults to reception.